Why is there
no cost?

Our costs are entirely covered by the insurance company of the driver at fault. We maintain complete independence from insurance companies, allowing us to act autonomously and prioritise the best possible outcome for our clients following an accident.


More importantly, you won’t incur any costs as we handle everything on your behalf.

or speak to our team
0330 341 0964

Will making a claim through Accident Claims Service affect the insurance of other drivers involved?

The insurance of the other driver involved in the accident will already be negatively impacted, as they are responsible for causing the accident.


The type of vehicle they collided with, whether it’s a Corsa or a BMW, and whether you reported the accident to your own insurance or to Accident Claims Service, does not affect their insurance policy in any way.

Why am I not required to pay an excess?

Based on the circumstances of the accidents, we accept clients’ claims if we determine that our client is not at fault. In such cases, we recover all of our costs directly from the insurance of the other parties involved.


When dealing with your insurance, they may require you to pay the excess in order to file the claim. This often results in you having to bear the financial burden of hundreds of pounds until the claim is resolved, which can take months or even years.

The Car Claims difference

No Excess to pay

UK based claims handlers

Roadside recovery within 2 hours

Like for like replacement vehicle

Manufacturers approved repairs

Rehab and physio provided

Recovery of losses incurred

All of this for free!

It’s easy to make a claim.

You won’t encounter any extensive forms, extended wait times, overseas call centers, or being transferred from one person to another.


To initiate a claim, simply reach out to one of our claims team based in the UK. They will guide you through the process and handle all necessary details on your behalf.

or speak to our team
0330 341 0964

Frequently asked questions

To start a new claim, simply call our friendly team on 0330 341 0964 , or click here to request an immediate call back.

At car-accident-claims.co.uk, we understand that navigating insurance claims can be a daunting process. We’re here to alleviate your concerns and provide you with accurate information. Making a claim should not put additional financial strain on you. Generally, you do not have to pay anything upfront to initiate a car insurance claim.


Here’s how it works:


  1. Excess Amount: In most cases, your insurance policy will have an excess amount, which is the portion of the claim that you’re responsible for covering. This amount is agreed upon when you purchase your insurance policy. When you make a claim, the insurer will deduct the excess from the total claim amount they pay out to you.
  2. Third-Party Claims: If the accident was not your fault and you’re claiming from another driver’s insurance, you typically won’t have to pay anything. The other driver’s insurance should cover the costs.
  3. No-Claims Bonus: Depending on your insurance policy and your history of claims, making a claim might affect your no-claims bonus. This could result in higher premiums during the next policy term.
  4. Legal Assistance: In some cases, if the accident was not your fault and you need to take legal action, there might be legal expenses involved. However, many insurance policies offer coverage for legal assistance.


At car-accident-claims.co.uk, our team of experts is here to guide you through the entire claims process, ensuring that you understand your policy, your responsibilities, and your rights. We work tirelessly to minimize any financial burdens and provide clarity every step of the way.

Your no claims bonus is a reward from insurance providers for being a responsible and safe driver. It reflects your track record of not making claims against your policy. To safeguard this bonus and enjoy reduced premiums, follow these essential steps:

  1. Safe Driving: The foundation of your no claims bonus is safe driving. Avoid accidents and drive responsibly to minimize the risk of making a claim.

  2. Consider Repairs: If your car sustains minor damage, consider covering repair costs yourself rather than making a claim. This can help you maintain your no claims bonus and prevent your premiums from increasing.

  3. Protective Add-ons: Some insurance policies offer a “no claims bonus protection” add-on. This allows you to make a specific number of claims without affecting your bonus. Discuss this option with your insurer to see if it aligns with your needs.

  4. Claim Evaluation: Before making a claim, assess the potential impact on your no claims bonus. If the cost of repairs is relatively low, it might be more beneficial to handle the expenses privately.

  5. Defensive Driving Courses: Enrolling in defensive driving courses can demonstrate your commitment to safe driving. Some insurers offer discounts for completing these courses, which can help you save money and protect your no claims bonus.

  6. Regular Maintenance: Keep your car well-maintained to prevent accidents caused by mechanical failures. Regular servicing can contribute to accident prevention and help maintain your no claims bonus.

  7. Consider Uninsured Loss Recovery: If you’re involved in an accident that wasn’t your fault, you might have uninsured losses (like your excess or legal fees). Pursuing uninsured loss recovery instead of a claim can protect your no claims bonus.

  8. Accident Reporting: If you’re involved in a minor accident and don’t intend to claim, consider reporting it to your insurer anyway. This can help you avoid potential issues if the other party later decides to make a claim against you.

  9. No Claims Bonus Proof: When switching insurers, provide accurate proof of your no claims bonus to ensure it’s correctly applied to your new policy.


At car-accident-claims.co.uk, we understand the importance of your no claims bonus and are here to provide expert guidance to help you maintain it. Our experienced team is ready to assist you in making informed decisions that protect your bonus and maximize your savings.


Remember, each insurance policy and provider may have specific rules regarding no claims bonuses. Consult with our professionals to ensure you’re on the right track to safeguarding your valuable bonus. Stay tuned for more insightful advice on all things car insurance at car-accident-claims.co.uk!

or speak to our team 
0330 341 0964

Car Claims is a trading style of Motor Accident Group Ltd, registered in England and Wales, Company registration number 10695434 Registered Office : 707b Wimborne Road, Moordown, Bournemouth, BH9 2AU


VAT registration number 303 2274 50


Motor Accident Group Ltd is regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities under Firm Registration Number 838905.


We refer personal injury claims o a panel of specialist personal injury lawyers who will see your claim through to conclusion. We do not charge you a fee for referring you to our panel of specialist personal injury lawyers; we receive a monthly marketing fee from the specialist personal injury lawyers we refer you to. This marketing fee is not passed on to you and does not impact the way a lawyer will handle your claim.


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